This policy explains what personal information Infosoft Network may collect through this website, why we use it and how you can contact us about it.
When you fill in a contact, audit or quote form, or contact us by email, phone or WhatsApp, you may share your name, business name, email address, phone number, website address, the services you are interested in and details of your project. Please do not include sensitive personal information in a website form unless it is necessary for your request.
Our website may collect basic technical information, such as your IP address, browser type, pages visited and how you reached the site. We use cookies and analytics tools, including Google Analytics, to understand how people use the website and improve it. You can manage or block cookies through your browser settings, though some site features may not work as expected.
We use the information we receive to respond to your enquiry; prepare an audit, quote or proposal you request; deliver and support services if you become a client; improve our website and forms; and protect the website or respond to legal requests.
We do not sell your personal information.
Our team may access information when needed to respond to you or provide a service. We may use providers for functions such as website hosting, email, analytics and communication. They may process information for those functions. We may also disclose information where the law requires it or to protect our legal rights. We do not share your enquiry details with another business so it can market its own services to you.
If you follow a link to another website or contact us through a third-party service such as WhatsApp, that service’s own privacy policy also applies.
We keep enquiry information for as long as needed to handle your request and maintain appropriate business records. If we work together, project records may be kept for the period needed to deliver the work and meet legal or accounting requirements.
We use reasonable measures to protect the information we hold from unauthorised access, loss or misuse. No website or method of online communication can be guaranteed completely secure.
You can ask to access, correct or delete your personal information, or raise a privacy concern, by emailing info@infosoftnetwork.com. We will review your request and respond in line with applicable law. We may need to verify your identity, and some information may need to be retained for legal or business records.
We may update this policy when our website or data practices change. We will post the updated version here with a new date.
For privacy questions or requests, email info@infosoftnetwork.com, call +91 98142 01323, or write to Infosoft Network, Satsang Road, Civil Lines, Near Pavilion Mall, Ludhiana, Punjab, India 141001.